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| #596183 in Books | 2011-07-29 | Original language:English | PDF # 1 | 1.10 x8.50 x11.00l,3.65 | File type: PDF | 456 pages||1 of 1 people found the following review helpful.| Average course text book|By Dave of Bristol|You don't have a lot of choice if you're purchasing an ITIL course book. This book could use more relevant examples of how practices or techniques are applied in the IT world. Yes, a utility company is a good example of explaining what "utility" and "warranty" mean but a better example would be something actually IT related since this||I like the new design coordination process in ITIL Service Design. It brings together and makes the 'jigsaw' puzzle of design so much more accessible. I didn't know it was missing until it was there. Helen Sussex, Logica --Best Management Pratice
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In order to meet current and future business requirements, ITIL Service Design provides guidance on the production and maintenance of IT policies, architectures and documents for the design of appropriate and innovative IT infrastructure services solutions and processes. Key Features The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6), to improve consistency and aid navigation. Some content has been reorgani...
You easily download any file type for your gadget.ITIL Service Design | Lou Hunnebeck. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.
