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Listen First!: Turning Social Media Conversations Into Business Advantage

Stephen D. Rappaport




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 | #1938346 in Books |  2011-04-12 | Original language:English | PDF # 1 |  9.32 x1.12 x6.40l,1.12 | File type: PDF | 302 pages

||5 of 5 people found the following review helpful.| Listen First! A Strategy for Effective Marketing Research Thru Social Media|By Jason L. Mcdonald|Quick Review:

Being a good listener, argues Stephen Rappaport, is an increasingly important skill in the age of effective Internet marketing. This playbook by the Advertising Research Foundation is a detailed (perhaps over detailed) effort to help businesses both small a|From the Inside Flap|Shhh Listen. Hear that? That's the sound of your business. The conversations taking place online and in the marketplace tell you nearly everything you need to know about your company and your customers—what people are saying about you,

"This superb book synthesizes the industry's best thinking on the massive upside of listening. Listen First! is an invaluable resource for marketing executives and will help organizations create real competitive advantage."
—Dave Hudson, CEO, NM Incite, a joint venture of McKinsey and Nielsen

"Listening is a business imperative . . . especially in a world of empowered consumers. Brands are getting built and nurtured in a very different way. This book is a...

You easily download any file type for your gadget.Listen First!: Turning Social Media Conversations Into Business Advantage   |  Stephen D. Rappaport. I was recommended this book by a dear friend of mine.

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