[PDF.25nw] Release and Control for IT Service Management, based on ITIL - A Practitioner Guide (ITSM Library)

Release and Control for IT Service Management, based on ITIL - A Practitioner Guide (ITSM Library)

[PDF.ls73] Release and Control for IT Service Management, based on ITIL - A Practitioner Guide (ITSM Library)

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 | #4339895 in Books |  2007-01-26 |  2007-01-26 | Original language:English | PDF # 1 |  9.25 x6.50 x.75l,.0 | File type: PDF | 195 pages

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||2 of 2 people found the following review helpful.| Somewhat Helpful|By Mark A. Lucas|Unfortunately, too many books on ITIL and ITSM regurgitate too much of the poorly written official ITIL documents. This provides more practical suggestions on how to implement ITIL/ITSM based release management into an organization, but it still waxes too idealistic and theoretical.

Practitioner Release and Control for IT Service Management, based on ITIL®- A Practitioner Guide aims at helping the reader to prepare for using Best Practices in his or her role in the area of Change Management, Release Management and Configuration Management. The guidance provided in this book is based on ITIL, the Best Practice Library in IT Service Management. The chapters are structured round the main competency areas of the practitioner re...

You can specify the type of files you want, for your gadget.Release and Control for IT Service Management, based on ITIL - A Practitioner Guide (ITSM Library)   |  Jan Van Bon. I really enjoyed this book and have already told so many people about it!

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