[PDF.80ab] The Best I.T. Service Delivery BOOK EVER! Hardware Warranty, Break-Fix, Professional and Managed Services
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The Best I.T. Service Delivery BOOK EVER! Hardware Warranty, Break-Fix, Professional and Managed Services
Erick Simpson
[PDF.yp24] The Best I.T. Service Delivery BOOK EVER! Hardware Warranty, Break-Fix, Professional and Managed Services
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| #2519457 in Books | Intelligent Enterprise | 2008-09-30 | Ingredients: Example Ingredients | Original language:English | PDF # 1 | 9.02 x1.17 x5.98l,1.68 | Binding: Perfect Paperback | 568 pages | ||1 of 1 people found the following review helpful.| Dead on, the "guru" himself gives you his best stuff|By Kindle Customer|Erick Simpson is a leading author on the subject of managed services and how to build, sell, market, and manage in an IT practice. His third book focuses on how to deliver services.
Erick walks through the four basic models of service delivery, and then the basic "states" each could be in. This||I am currently in the process of transitioning from a professional services model to a managed services provider here in South OC so that I can build up my company's client base and get more recurring revenue. These resources have proven to be very valuable in
The third publication in MSP University s best-selling Managed Services Series, The Best I.T. Service Delivery BOOK EVER! covers all aspects of delivering I.T. and technical services to end-customers through 4 types of service delivery models Hardware Warranty, Break-Fix, Professional and Managed Services. This comprehensive resource details best practices for service delivery, including a description of each service model and strategies for maintaining or maximizing eac...
You can specify the type of files you want, for your device.The Best I.T. Service Delivery BOOK EVER! Hardware Warranty, Break-Fix, Professional and Managed Services | Erick Simpson. A good, fresh read, highly recommended.
